Fox Bullets Australia (“Fox Bullets”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information we collect about you. This Privacy Policy outlines how we manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

"Personal information" is any information that identifies or could reasonably identify you.

The types of personal information we may collect include:

• Firearms licence details (where required by law)
• Your full name and date of birth
• Residential and delivery address
• Email address
• Telephone number
• Debit/credit card details
• Purchase history and account preferences

We may also collect your opinions through voluntary surveys or feedback, particularly regarding shooting, reloading, and hunting products.

Additionally, we collect information about visitors to our website through cookies and analytics tools (see “Cookies” and “Site Statistics” below).

When collecting personal information, we will clearly indicate which details are required and which are optional.

2. Use of Personal Information

We collect personal information primarily to:

• Process orders and deliver goods
• Maintain customer accounts
• Comply with legal and regulatory obligations
• Conduct anti-fraud and identity verification checks
• Improve our products, services, and website
• Inform you about products, promotions, and updates (unless you opt out)

If you choose not to provide certain personal information, we may not be able to supply goods or services to you.

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

• To government authorities as required by law (e.g. under the Weapons Act 1990 (Qld))
• To third parties that assist us in providing goods or services, including:
  • Delivery providers (couriers, postal services)
  • Payment processors
  • Market research agencies
  • IT and customer support service providers
• To prospective buyers or investors in the event of a business sale, merger, or asset transfer
• When you have given consent, or when such consent can be reasonably inferred
• To protect the rights, safety or property of Fox Bullets, our staff, customers, or others
• Where otherwise authorised or required by law

We take reasonable steps to ensure that third parties we engage protect your personal information in a manner consistent with this policy and the APPs.

4. Marketing Communications

If you have made a purchase or registered with us, we may contact you via email, post, phone, or social media with product updates, promotions, or industry news.

You may opt out of marketing communications at any time by:

• Logging into your account and updating your preferences under “My Account”
• Clicking the “unsubscribe” link in any promotional email
• Contacting us directly at info@foxbullets.com.au

5. Cookies

A cookie is a small text file stored on your device when you visit our website. We use cookies to:

• Identify returning users
• Store account login credentials (if enabled)
• Track website usage and improve user experience

You may configure your browser to refuse cookies. Note that some site functions may be limited if cookies are disabled.

6. Site Statistics

We may collect aggregated data about site traffic and usage, including:

• Pages visited and time spent
• Navigation paths
• Device and screen settings
• General location data (not precise geolocation)

This data is anonymised and used internally or with third-party services (e.g. analytics providers) to improve our website and offerings.

7. Cross-Border Disclosure of Personal Information

Personal information may be transferred to and stored in countries outside Australia, including when processed by overseas service providers.

Where this occurs, we take reasonable steps to ensure such recipients comply with the APPs or are otherwise subject to similar legal protections.

8. Security of Your Personal Information

Fox Bullets uses industry-standard security measures including 128-bit SSL encryption to protect data transmitted over the internet.

Despite our best efforts, no method of transmission is completely secure. Once we receive your information, we apply strict access controls and technical safeguards to prevent unauthorised access, misuse, or disclosure.

9. Access and Correction

You may access or correct your personal information by logging into your account via the “My Account” section of our website.

You can also contact us at info@foxbullets.com.au to request access or correction. We may request identity verification for security purposes.

In some cases, we may charge a reasonable fee to cover the cost of providing access, which we will confirm with you before proceeding.

10. Third-Party Websites

Our website may contain links to external sites not operated by us. Please note that we are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.

11. Contacting Us

We welcome feedback and questions regarding your privacy. You may contact us via:

Email: info@foxbullets.com.au
Post: FoxBullets.com.au
PO Box 7860
Bundall, QLD 4217